We use the collected data to provide, develop and improve the services that we offer you. Some of these purposes include (without limitation) the following:
- Provide you products and services: We use the data we collect to:
- provide services (such as Goods Packing And Moving, parcel transportation, warehousing, freight, reverse logistics, cross-border and technology services)
- give options for convenient or Best Moving Service
- Oprovide you related and ancillary functionalities services, solutions, software and technologies developed and offered by us in the ordinary course of our business
- Other interactions with you
- Communicate with you: We use your Personal Information to communicate with you via different channels (such as by phone, email, chat) in relation to our Services and to follow up with you on any requirements for our services that you have indicated an interest in. We send you transaction related updates through third party platforms such as WhatsApp to update you on the status of your order / transaction. You can always opt-out of such communication, however, you may then be unable to receive real time updates of your order status.
Our primary goal is to provide you safe, efficient, smooth, cost-effective and customized experiences when you use our Services. The Personal Information collected allows us to provide the Services that most likely meet your needs. More importantly, while doing so, we collect Personal Information from you that we consider necessary for achieving the above mentioned purposes. We may use and disclose Other Information (defined above) and non-personal information for any purpose in accordance with applicable laws.
WHY DO WE SHARE YOUR DATA AND WITH WHOM?
As a rule, we do not transfer or share your Personal Information with any third party unless we are required to do so. We may share your Personal Information in the following ways:
Regulatory or Government Authorities
We may disclose your Personal Information in good faith belief that such action
is necessary to:
-
comply with a legal obligation;
-
comply with a request from any government, regulatory or public authority (for example: to fulfil a legal obligation during export of a shipment);
-
protect and defend the rights or property of Density Packers And Logistics LLP;
-
prevent or investigate possible wrongdoing in connection with our Services; and
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protect the personal safety of users of the service or the public.
Google Analytics
Our website uses Google Analytics. Google An
alytics is a web analytics service offered by Google that tracks and reports website traffic. Google Analytics uses cookies that are stored on your computer and that enable your use of the website to be analyzed. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
Opt Out Process
You can opt-out of having your activity on our Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your visits and activity. The add-on can be downloaded and installed from: http://tools.google.com/dlpage/gaoptout?hl=de
. However, we would like to point out that in this case you may not be able to use all functions of our website or mobile applications to their full extent.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
How long do we keep your Personal Information?
Please notify us of any changes to your Personal Information. We will take reasonable steps to ensure that your Personal Information is kept accurate and current.We will retain your Personal Information for as long as needed to fulfil the purpose for which we collected it and for a reasonable period thereafter to comply with audit, accounting, contractual, technical and legal requirements, and/or to resolve any future disputes. We may retain Other Information, including non-personal information indefinitely or to the extent allowed by applicable law.
How do we secure your Personal Information?
We take information security very seriously and maintain reasonable administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. Exceptionally, if any Personal Information is present on the package or letter, it may be visible to unauthorized individuals.
Application, data, infrastructure and network security are our key focus areas where data security practices are enforced. We also adhere to international standard certifications to complement the enforced practices. Considering “Right to Privacy” as a fundamental right of an individual, we have adopted various measures to protect privacy.
Our information security policies and our technical, operational and physical security measures conform to the ISO 27001 standard. Further, you play an important role in keeping your personal information secure. You should not share your user name, OTP, or other security information for your account with anyone.
Can Children use Density Packers And Logistics LLP services?
Our Services are not aimed at children (under the age of 18) and do not provide information specifically targeting children. If you are under 18 you may use our website and our Services only with the involvement of a parent or legal guardian. However, if you have visited our website or used our Services, we may store your details as set out in this Privacy Policy.
What are your rights as a Data Subject?
You have the right to enquire on:
- What Personal Information we hold about you
- The purposes of processing such Personal Information
- The recipients to whom the Personal Information has or will be disclosed to
- How long we intend to store your Personal Information
- If we did not collect the data directly from you, information about the source
- The right to have incomplete or inaccurate data about you corrected or completed and the process for requesting the same
- The right to request erasure of Personal Information (where applicable) or to restrict processing in accordance with applicable data protection laws, as well as to object to any direct marketing from us
The right to report any Personal Information breach at privacy@densitypackers.com.
Changes to this Privacy Policy
We may update Density Packers And Logistics LLP’s Privacy Policy from time to time. The revised and most current version of the policy will be updated and posted on the website directly. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
At Density Packers And Logistics LLP,
we have a dedicated Privacy Officer to address any concerns or questions you might have about the use of your Personal Information or generally in relation to this Privacy Policy.
You can always reach out to us at
privacy@densitypackers.com
with your grievances or questions.
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Moves Done
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Vehicles Enrolled
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Happy Clients
